Public health: cultural competence training


Cultural and Linguistic Diversity (CALD) training courses

Helping our people develop cultural competence


With growing ethnic diversity in the New Zealand population, health providers and practitioners are required to provide services that are responsive to the diverse cultural, linguistic and religious groups that they serve. The Health Practitioners Competence Assurance Act 2003 (HPCAA) requires registration authorities to set standards of cultural competence. Cultural competence refers to an ability to communicate and interact effectively with people of different cultures. Cultural competence comprises four components: cultural awareness, sensitivity, knowledge and skills.

Visit to check what FREE online and face to face CALD courses are available for public health, community health, primary health and secondary health practitioners working for services funded by WHDB, ADHB, CMDHB and those working for NDSA.

More CME accredited online courses will be progressively made available during 2010 and 2011.

CALD website offers information about:

  • CALD courses (online and face to face)
  • CALD resources
  • CALD online forum


The CALD website also provides:

  • Online learning tools
  • Online support
  • Online enrolment
  • A virtual learning campus
  • CME accreditation
  • Flexible and convenient learning

This is a new initiative developed for the Ministry of Health by the Waitemata District Health Board, Asian Health Support Services to enable public health workforce working within the Auckland region to access quality and accredited face to face and online cultural competency courses.




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